Our Mission

We are an advanced engineering and technology led company that aims to delight our customers in everything that we do by mutual participation in our shared aim and communication vision. By creating partnerships with customers we can work with a common goal to achieve strength together by using advanced communication technologies to benefit our clients businesses and improve their customers’ experiences.

How we achieve our Mission

Modern Telephones may be a new Company but it has been a leading name in telecommunications for a very long time (read more about our illustrious history here). Modern Telephones was originally formed in 1945 with the aim of bringing the leading technologies available at the time to customers so that they could improve their business and customer experiences – and that is still the aim of Modern Telephones today.

Modern Telephones specialises in the delivery of IP technologies to improve customer experiences. Using the ubiquitous nature of the Internet to deliver telephone services is actually not new, essentially the technology has been around for 20 years – but delivering that technology to provide a real business benefit has not. Modern Telephones specialise in delivering complex technologies in a way that is understandable, usable, seamless and beneficial. That may be by using an IP PBX at your premises, or by using a Hosted IP solution (when the technology is located at a secure remote location) or even cloud based solutions such as call recording and call queuing – whatever your requirement Modern Telephones can provide a solution which meets your demands and exceeds your expectations.

Our aim is to guide our clients (whom we think of as partners) through the complex web of technology solutions so that they can deliver real business benefits and solutions – without realising that complex technology has been deployed along the way.

Modern Telephones has a rich history and a depth of experience which is unrivalled and which we can bring to help our partners achieve the solutions they require.

We are experts in all areas of communications and our solutions can provide you with cost savings with improved efficiency and processes for your business. We can help you with a wide range of solutions from Telephone Systems, Minutes and Line rental, Voice over IP and Call Centre solutions.

Our aim is to provide you with the solution you need so we work with a number of 'best of breed' manufacturers and suppliers so that any solution produced brings together a tailor made system to suit your exact requirements. Contact us for a no obligation quotation or we can provide consultancy on your existing solution to point out where you could improve efficiency and make cost savings.

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